Customer Service Excellence
Improve your customer service skills with this course, which covers communication techniques, conflict resolution, handling difficult customers, and providing exceptional service. Learn how to build strong relationships with customers and exceed their expectations.
$ 39.99
39.99
USD
$ 39.99
| Responsible | Administrator |
|---|---|
| Last Update | 01/20/2025 |
| Completion Time | 2 hours 5 minutes |
| Members | 0 |
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Customer Service - Introduction1Lessons · 11 min
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Customer Service - IntroductionNew
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Customer Service - Needs of customer1Lessons · 12 min
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Customer Service - Needs of customerNew
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Customer Service - Needs of customer1Lessons · 12 min
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Customer Service - Needs of customerNew
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Customer Service - Customer Expectations1Lessons · 14 min
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Customer Service - Customer ExpectationsNew
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Customer Service - Problem solving1Lessons · 11 min
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Customer Service - Problem solvingNew
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Customer Service - What is communication in customer service1Lessons · 12 min
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Customer Service - What is communication in customer serviceNew
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Customer Service - Coping with challenging customer1Lessons · 10 min
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Customer Service - Coping with challenging customerNew
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Customer Service - leadership in customer service1Lessons · 10 min
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Customer Service - leadership in customer serviceNew
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Customer Service - Customer retention1Lessons · 11 min
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Customer Service - Customer retentionNew
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Customer Service - Measurement of satisfaction1Lessons · 10 min
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Customer Service - Measurement of satisfactionNew
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Customer Service - Excellence in customer service1Lessons · 12 min
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Customer Service - Excellence in customer serviceNew
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